Very thoughtful, kind, and skilled jewelers. They were able to provide the personalized and unpressured attention one needs when making decisions regarding jewelry.
E, Lotz
E, Lotz
We were visiting our grandma in Gig Harbor and found Tacoma Custom Jewelers online.I read all their reviews and knew I could trust them with my 35 year old wedding ring I wanted resized and repaired.Dan and Heather is amazing at their jobs both very friendly and knowledgeable about all the stones we talked about. I will definitely bring more jewelry into them when I'm in the area again! They were super fast and my wedding ring looks amazing!! Thank you so much Dan and Heather! We look forward to coming back in your area again!
Alaskan M.A.
Alaskan M.A.
My husband surprised me with a beautiful ring for my Birthday, we had heard wonderful things about Dan and TCJ! The ring is well made and I get compliments all the time! My husband and I wont go anywhere else from now on, go see them for all your jewelry needs!
Jessica, M
Jessica, M
Highly recommend. They were able to complete a difficult request flawlessly.
E.J.
E.J.
I was looking for quality work to be done on my father's ring. I did a lot of research before choosing Tacoma Custom Jewelry. They did such a fabulous job on my ring that it left me speechless. If you are wanting any custom job done with jewelry this place is the best in Washington.
Ben, M
Ben, M
They did a wonderful job replacing prongs, resizing, and polishing a platinum wedding set. They said 2 days and it took 2 days. Very polite and professional. No tricks or hidden fees. I will go back to this jewelry store.
M.Z.
M.Z.
Awesome staff, felt very welcome and comfortable when I walked in. They have a gemologist on staff and they are very knowledgeable and helpful. If you are looking to buy any jewelry or sell gold or scrap jewelry make sure you stop here first. I have dealt with pretty much every jewelry store/gold buyer in Tacoma and Tacoma Custom Jewelers is by far the best.
Mark, N
Mark, N
After many jewelers we finally found Tacoma Custom Jewelers.
Heather and Dan are great! Heather helped us design the perfect
(I mean PERFECT :) ), engagement ring and managed to keep it in our modest budget. She was very friendly and informative, and we both left feeling like we learned about diamonds, metal choices, and what we were purchasing.
She even managed to get in 3 samples of designs we were interested in, which tremendously helped our confidence in purchasing the chosen one, because at other places it was "just imagine what it will look like", or "once we order it, it's yours!"
We highly recommend if you're looking for fantastic customer service with honest prices. Thank you Tacoma Custom Jewelers!
...and by the way, she said YES!
Joshua, T
Heather and Dan are great! Heather helped us design the perfect
(I mean PERFECT :) ), engagement ring and managed to keep it in our modest budget. She was very friendly and informative, and we both left feeling like we learned about diamonds, metal choices, and what we were purchasing.
She even managed to get in 3 samples of designs we were interested in, which tremendously helped our confidence in purchasing the chosen one, because at other places it was "just imagine what it will look like", or "once we order it, it's yours!"
We highly recommend if you're looking for fantastic customer service with honest prices. Thank you Tacoma Custom Jewelers!
...and by the way, she said YES!
Joshua, T
Great local shop! They took them time to help discuss major and minor differences in the the diamonds and rings. I was very pleased with the overall process of selecting my wife's engagement ring. When it came to the wedding band, ordering it was a breeze.
Unfortunately the wedding band was stolen out of my truck the day I got. They were extremely helpful with ordering a new ring and talked to their supplier and they really helped me out with absorbing the cost of buying a new ring.
Scott, B
Unfortunately the wedding band was stolen out of my truck the day I got. They were extremely helpful with ordering a new ring and talked to their supplier and they really helped me out with absorbing the cost of buying a new ring.
Scott, B
I'm SO happy we found Tacoma Custom Jewelers for the most unique & specific engagement ring I could ask for. After getting some outrageous quotes from jewelers in downtown Seattle and Bellevue, I didn't think that right down the street I'd find the end of the painstaking hunt. My request was tricky - I already had my pear-shaped diamond and needed a super secure setting that would withstand the constant wear and tear of my work as a flight attendant. Dan took so much time to carefully design a band that would do the trick with his software. When, despite all his effort, I realized the ring was at the highest end of our budget and decided to skip it and keep looking, Dan nixed that design and tried even harder. He was able to find and order a band that could not only accommodate all my requests, but that was also at the lower end of our budget! On top of that, he also had it set with my stone just in time for our engagement shoot that had already been scheduled. This meant the world to me. We could blatantly see that customer service was his (and Heather's, who was super helpful as well!) priority and we are definitely going to order our wedding bands from him when the time comes for our September date. If you're looking for a high quality product and something unique that's tailored to your tastes, look no further than Dan!
Silvana, M
Silvana, M
Dan is so knowledgeable and an absolute sweetheart! He went out of his way for my friend and me, and made us feel very safe during the Great Plague of 2020. Dan also taught us a few things about ring sizing, and my friend now knows why his finger always swelled when he wore his ring to sleep. Thank you Dan, you rock! :)
Lish, D
Lish, D
My husband needed a necklace/chain repaired and his ring checked and cleaned. TCJ repaired the chain; replacing part of the clasp with a stronger piece-no charge. They are always professional and helpful. I would recommend TCJ!
Barb, M
Barb, M
The best. And, a long term family business. Consider repairs and come in to a welcoming environment.
Custom designs and honest prices. Support our local business's. There is something special and unique in all price ranges.
Lisa, L
Custom designs and honest prices. Support our local business's. There is something special and unique in all price ranges.
Lisa, L
I purchased a ring from Dan! Hands down best service I have ever had. The ring is beautiful and he worked a miracle for me to get the ring In time do to the weather holding up shipping. 10 out of 10
Pj, C
Pj, C
What fabulous service! My antique wedding and engagement ring needed lots of love- a new diamond, a deep clean and help with a broken band.... My ring looks absolutely gorgeous now. Excellent service, price and timely service.
Sara, B
Sara, B
Tacoma Custom Jewelers is going to be my go-to from now on. I brought in three watches to have links removed because they were too big for my wrist. I was told by another jeweler it couldn't be done. Heather was able to fix two of them in the store and sent the third to her watch specialist. Price was very reasonable. I am super happy!!
Gretchen, S
Gretchen, S
I recently purchased a pair of diamond studs from Dan and they we're way nicer than described. This is the way a great jeweler builds trust with his clients in my opinion. Deal with Dan for an easy an honest transaction for all your jewelry needs!!!
Clint, A
Clint, A
Tacoma custom jewelers is the best place for hard to find gems amazing jewlery Cad design and great customer service! Dan and Heather are so knowledgeable and helpful
Erika, B
Erika, B
Tacoma Custom Jewelers are amazing! They were able to turn a negative situation into a positive. They took my wedding ring I did not need anymore and were able to sell it. It was a wonderful experience. Thank you!
Kelleen, N
Kelleen, N
My Fiancee and I had made an appointment for a wedding band to go with my engagement ring. I had absolutely no idea what I was looking for. Dan listened patiently to me list random things that I thought I wanted. He gave his honest opinion & threw around a whole bunch of ideas. He suggested to get a better idea of what I actually wanted that I needed to try some on. We looked at a whole bunch of bands from their website & he ordered a group of them so I could try on physical rings with my engagement ring. A couple of days later we came back in and I tried them on and actually found one I liked without having to design one. It saved us money, I appreciated being able to try on multiple styles & I really appreciated his honesty. I couldn't have asked for a better experience and will definitely be back
Jenny, L
Jenny, L
Amazing customer service and a creative, innovative staff. If you have a picture in your mind of what pieces you want, Dan and Heather will bring it to life for you at a fair price. There are so many beautiful pieces already made to choose from and I especially love the different amethyst pieces. Best customer service of all jewelers in the area by far!
Alyssa, B
Alyssa, B
Look no further for a great Jeweler! Dan has been helpful, knowledgeable and patient with me on a jewelry repair. He educated me on many aspects of not only my jewelry but gems. Answered my questions in terms I understood. As far as pricing and the quality of the work ...beautiful amazing work!! This is the best jewelers I have ever been too! So if you are looking for great prices, jewelry repair ( done beautifully ) people who are patient with you on both questions and payments not to mention beautiful jewelry they sell on site!!!! This is the place! I will always have my jewelry repaired here, look forward to buying a ring I have my eye on and you are respected. What else is there!!!! Thank you Dan can't say it enough!
Stephanie, K
Stephanie, K
WOW! Love this place! Needed to have a beautiful family ring resized, and wanted to avoid the big name mall jewelers. This place is perfect! They took care of us beautifully. Our ring came back sized exactly right, looking brand new. They are super generous with their time, offering education, no up-selling, and price fairly. We will always be coming back to these guys, why go anywhere else. :)
Lynn, L
Lynn, L
Looked all over and finally found a place that did exactly what I wanted, I'd recommend this to anyone that's looking for something special, also very Little waiting period
Samuel, M
Samuel, M
Heather is absolutely wonderful! So knowledgeable, so helpful! This is where you need to come for your jewelry needs. They have incredibly beautiful pieces too!
Heather, K
Heather, K
Dearest Heather and Dan,
We just wanted to say THANK YOU for all your help in selecting our rings. They are PERFECT AND BEAUTIFUL. You were so helpful to Manny and us. You guys made our special day so perfect. It's a wonderful feeling when someone takes the time to help you out with something so special. We couldn't have asked for a better group of people!! We are so grateful for you both.
Thank you again for working with us, and here's hoping for the necklace!!! (LOL)...I was able to add two photos of our beautiful rings.
God bless you both and THANK YOU
Manuel & Loretta, S
We just wanted to say THANK YOU for all your help in selecting our rings. They are PERFECT AND BEAUTIFUL. You were so helpful to Manny and us. You guys made our special day so perfect. It's a wonderful feeling when someone takes the time to help you out with something so special. We couldn't have asked for a better group of people!! We are so grateful for you both.
Thank you again for working with us, and here's hoping for the necklace!!! (LOL)...I was able to add two photos of our beautiful rings.
God bless you both and THANK YOU
Manuel & Loretta, S
We arrived at Tacoma Custom Jewelers on extremely short notice to get our rings for a beach elopement. They were wonderfully accommodating and performed the quickest turnaround imaginable with quality work! Thank you so much!
Joya, M
Joya, M
The short version of this review is: AMAZING, AMAZING, AMAZING! Can’t believe how perfect my custom ring turned out! Would definitely work with them again!
The long version is: After we got engaged we looked around a lot at different jewelry stores trying to find a wedding band that matched my very unique engagement ring. Lots of stores were pushy and tried to sell us things. Tacoma Custom Jewelers was not like that at all. It was like talking to friends highly educated about jewelry. They were in no way pushy and made sure to explain each step of the custom process. When I picked up my ring, they made sure to keep me informed of the proper care and maintenance of the ring. They were able to work out a payment plan for us to be able to afford exactly the custom piece that we wanted. They even created a digital rendition and wax molding of what my complex final piece would look like so I knew exactly what I was getting. We had a no rush order so it took about 4-6 weeks I think from start to finish but my piece is worth the wait and every penny! Dan and Heather really know what they’re doing and it shows in the knowledge they share and the final craftsmanship of their jewelry. If you need a custom piece of jewelry, or just want to shop with someone who will give you the best possible experience, definitely stop in to Tacoma Custom Jewelers!
Jennifer, T
The long version is: After we got engaged we looked around a lot at different jewelry stores trying to find a wedding band that matched my very unique engagement ring. Lots of stores were pushy and tried to sell us things. Tacoma Custom Jewelers was not like that at all. It was like talking to friends highly educated about jewelry. They were in no way pushy and made sure to explain each step of the custom process. When I picked up my ring, they made sure to keep me informed of the proper care and maintenance of the ring. They were able to work out a payment plan for us to be able to afford exactly the custom piece that we wanted. They even created a digital rendition and wax molding of what my complex final piece would look like so I knew exactly what I was getting. We had a no rush order so it took about 4-6 weeks I think from start to finish but my piece is worth the wait and every penny! Dan and Heather really know what they’re doing and it shows in the knowledge they share and the final craftsmanship of their jewelry. If you need a custom piece of jewelry, or just want to shop with someone who will give you the best possible experience, definitely stop in to Tacoma Custom Jewelers!
Jennifer, T
Dan spent time with me to design my ring. He didn't make me feel rushed. He made suggestions that were appreciated and elevated the look of the design. He was professional, courteous and patient. My design was very complicated and Dan executed it flawlessly.
LaRee, S
LaRee, S
I was blown away by their gorgeous store and space. They are able to create anything using their awesome custom programs. I was very impressed by the whole process and cannot recommend them highly enough!
Sicily, V
Sicily, V
excellent Jeweler ! built my custom rings and turned out amazing! I get compliments all the time! Heather is great with custom and unique stones outside the diamond world. Love learning from her about the colors and where they come from!
Chris, P
Chris, P
This review is WAY overdue but my now husband and I were shopping for a ring when we found Dan and Tacoma Custom Jewelers. I had always wanted something unique and timeless, Dan and I sat down over multiple sessions to create my perfect ring and I could not be happier with the result!! My ring gets asked about nearly everywhere we go and I still absolutely love its timeless beauty! I can not thank Dan enough for helping me make my dream ring come to life!!
Jamie, O
Jamie, O
I have been sending clients over to Dan at Tacoma Custom for over 5 years now and couldnt be happier. The professionalism, attention to detail and their constant need to go the extra mile make it a pleasure to refer my business over to him.
Thanks for making me look so good Dan.
Josh, S
Thanks for making me look so good Dan.
Josh, S
I couldn't ask for a better jeweler when I am away from home. Upon traveling, I hit my ring and lost a stone. Knowing that I was an out-of-towner, they went above and beyond to get my ring back on my finger. After fixing my ring and polishing it, my rings looks as beautiful as the day I bought it. Thank you so much for your professionalism and for taking care of me! I highly recommend Heather at Tacoma Custom Jewelers to anyone looking for a qualified jeweler who truly cares for their clientele!!!
Nick, C
Nick, C
Words can not express my appreciation to Dan and Heather! They helped me take a ring that had been in my family for many years and created some unique pieces that I can enjoy for many more years to come! They are patient, creative and such a pleasure to work with. I will be recommending them to everyone I know.
Valerie, F
Valerie, F
The thoughtfulness and consideration of this company makes the buying experience truly incredible. I love these guys and cannot recommend them enough!! Stellar customer service. With their custom ideas there is no limit to the beautiful jewelry you can own.
Melissa, D
Melissa, D
Finally the search ended. My fiancee and I have been all over town. Truly thank you for the best sales attitude, non-pressure approach. After hearing all the pitches they are breath of fresh air. I highly recommend Tacoma Custom.
Corey, M
Corey, M
Dan and Heather are spectacular! They selflessly spent hours helping my wife and I design a beautiful pair of wedding bands without any expectation. We followed through with the build and the ring turned out better than imagined. Professional, timely, and very fair; I will definitely come back in the future.
Brad, S
Brad, S
The team of artists and designers here is wonderfully fun to work with and does wonderful work! They kept us informed and engaged in the whole process of turning an image into a wax mold into a beautiful pendant. I love it!!
Ruth, B
Ruth, B
What fabulous service! My antique wedding and engagement ring needed lots of love- a new diamond, a deep clean and help with a broken band.... My ring looks absolutely gorgeous now. Excellent service, price and timely service.
Sara, B
Sara, B
I scheduled an appointment to create a custom ring for my 10 year wedding anniversary. Daniel spent several hours helping me pick out the proper stones, style and placement. In addition, he worked with my mother in law to fix her mother’s ring. What made the process even more special was that my wife loved the ring! Thank you so much for all of your time and effort. I plan on using them again for any and all of my jewelry needs.
Travis, M
Travis, M
I HAD MY DADS TURQUOISE RING THAT I WANTED RE SIZED TO FIT ME IT WAS 8 1/2 AND NEED TO GO TO 16 1/2 AFTER CALLING MUTI PLACES NO ONE WANTED TO TOUCH ALL SAID THAT IT COULD NOT BE DONE I TALKED TO DAN HE SAID BRING IT IN AND LET THEM LOOK AT IT. AFTER LOOKING AT HE FOUND WHERE IT HAD BEEN REPAIRED BEFORE THE REPAIR WAS NOT IN GOOD SHAPE HE SAID THEY WOULD CUT THAT SECTION WITH A NEW ONE. WOW IT LOOKS GREAT THANK GUYS
Moose, W
Moose, W
Heather was a huge help in getting my husband a replacement wedding ring. I knew exactly what I wanted, and she delivered above my expectations!! I will never buy another piece of jewelry from any other location, and I highly recommend TCJ and Heather to anyone looking to make a purchase. Shopping with TCJ you get competitive pricing, amazing high quality products and individualized service, you won't get anywhere else!!
Tanya, K
Tanya, K
My great grandmothers ring I wear lost its stone. I was absolutely heartbroken. Heather at Tacoma Custom Jewelers said she could fix it no problem. I shipped it from 4 states away. She replaced the diamond and shipped it back to me in middle, rural America. I got my ring back safely and it's gorgeous. It's never looked better! I liked my ring before because it had family history, but now I LOVE it! I'm so glad I trusted Heather and the team at TCJ over any place locally. I highly recommend this store for jewelry and repairs!
Sharon, B
Sharon, B
Heather created an amazing custom ring for me in Seahawks colors! Super impressed.
Jenny, G
Jenny, G
We went in with a frown and a broken watch and left with smiles all around and a fixed watch free of charge!!! Thanks Tacoma Custom Jewelers!!!
Steven, W
Steven, W
Thank you to Heather for your expertise in understanding the entire scope of the jewelry business. I stopped in this store to do some general shopping. I found excellent products at great prices. Heather also happened to notice a ring that I had on that I have owned for over 20 years. She in just a few seconds of looking at it showed me that it was worn down so much that I was about to lose all my channel set diamonds. Being a custom jewler, they were able to build the channels back up and prevented a major loss for me. The price was a lot less than I expected and my ring looked better than it did when I bought it new. Dan the owner is a complete professional as well. Great store, very knowledgeable people. I highly recommend this place to everyone. No more big box stores for me.
Craig, P
Craig, P
Bought my engagement ring through TCJ with Daniel Smith. Still the best experience I have had with a jeweler. Couldn’t be more happy with the outcome.
David, M
David, M
Everything about our experience was top notch. Dan is an amazing designer, spent hours with us, past closing...and worked through all our ideas with us until we had exactly what we wanted. Heather was very knowledgeable about stones and grading and really gave us an understanding of value. If you are looking for a custom jeweler you will not find anyone better.
Jay, P
Jay, P
Tacoma Custom Jewelers is a beautiful store that will inspire you when you walk in the door! Their jewelry is beautiful and Heather and Dan will make you feel comfortable with your custom plans - very knowledgeable in gems and design!
Jamie, G
Jamie, G
Absolutely the best custom jeweler, hands down. Heather is amazingly knowledgeable and asks questions to understand the best possible design for what you do for a living to be able to guide you in the right direction as far as settings go. The quality of stones is impeccable and if they don't have what you're looking for, they will get it and make whatever you want. I've gotten the most beautiful pieces and plan on more. Highly recommend them!
Cori, M
Cori, M
I don't know where to begin🤔? I'm lost when it comes to jewelery. From the moment you walk in the door you're welcomed to a storefront that puts you at ease and this is all before you meet the staff. You can't match the knowledge and enthusiasm that sales associate Heather or the owner Dan have for what they do. Making sure you are satisfied and being able to almost design and build anything you need jewel wise is a great start. For my purchase Heather was able to match twin opals into a beautifully set pair of earings for my beautiful woman's Christmas gift for our twin fraternal boy/girl twins. We will never go to anyone else, she was able to give me several options and none would drain my account or wallet. I still plan to come back to have them try and drain my bank because she looks so lovely in those earrings I'm going to have to make sure she is covered in TCJ precious gems and stones. Thanks Dan and Heather for the great work and beautiful experience. Loyal customer for life!
Eric, S
Eric, S
This post is extremely delayed, but I could not be happier with both the service and the product I received at TCJ. I had been searching for an engagement ring for quite some time, and I had some pretty specific requests, which was making it difficult. Upon arrival, Dan was extremely helpful, friendly, and excited about his craft. You can tell that he and Heather truly love what they do. After failing to find any pre made ring in-store, which had been my luck all over, Dan sat down and helped me design the perfect ring, for a pretty great price. After it was all said and done, Heather set the stones, and the rest speaks for itself. The ring is gorgeous. Thank you Heather and Dan for being so helpful, making the process comfortable and easy, and delivering on your promises!
RYAN, C
RYAN, C
I've took two of my watches here now to get fitted and fixed and I was very happy with my service. There was a problem with rust in one of my watches but it wasn't a problem for her. She will get done what she says she will and is highly recommended to anybody.
JORDAN, E
JORDAN, E
My family is so pleased with the personalized experience and sweet attitudes from folks that truly know and enjoy their work. Thank you, Dan and Heather, for taking care of our treasured antique and used daily jewelry!
MARY, S
MARY, S
My fiance and I came to Tacoma custom Jewelers with a piece of jewelry that we wanted to turn into an engagement ring. He sat with us and designed my ring. He did the work fast and it turned out perfect! this has been a great experience he was so nice and helped us out alot. I highly recommend Tacoma custom Jewelers to all my family and friends.
AMBER, M
AMBER, M
Absolutely loved my experience with TCJ and designing my engagement ring! My ring is exactly what I had envisioned!
ERIN, S
ERIN, S
Helped me design a custom gold cross pendant a while back for my necklace. Came out perfect and even 6months later still shines just like when it was new! Would recommend to any of my friends and family thank you!!
RICHARD, Y
RICHARD, Y
I went to Tacoma Custom Jewelers to have a wedding ring custom made to match my engagement ring. It wasn’t an easy task, but Dan designed the most beautiful ring I could ask for. I couldn’t be happier with it. He is very professional, personable, and obviously loves doing what he does. Thank you!!!
DEANNA, D
DEANNA, D
I came into the store today cause I totally bent my ring 😩😩 but they fixed it and polished it right there in the store...my ring looks better than what it did when I first got it. I will definitely go back to them again and will recommend them. 2 thumbs up
AMANDA, R
AMANDA, R
I've had an AWESOME experience with Tacoma Custom Jewelers, and working with Dan. I'm a bit of a jewelry addict, and prefer high quality and unique jewelry, and was thrilled to find this gem of a store on 6th. This is a bit of a long review, but I had to share!
I went in with a strict budget to see what I could design for an engagement ring, as I did not want the traditional diamond and chain jewelry store setting. I had an idea on the type of stone, which is fairly rare, but hadn't been able to find one from a source I could trust that would still leave money in my budget for a creative setting.
Dan spent a lot of time with me, offering options that could keep me within my budget but get the look I wanted. He had some great suggestions on other options for stones, including one that I had never heard of before. When those options didn't work out, he had a network of people he reached out to in order to find just what I wanted.
In addition to the hunt for the stone, Dan has this amazing computer program you can use to design your dream ring. Unfortunately, the dream ring I designed was a bit beyond my budget, especially with the spectacular stone he'd found. I was bummed, and at a bit of a loss for what I could do. Conscious of this and respectful of my budget, Dan found a ring in his estate jewelry section that had a setting similar to my design!
With some work from his master bench jeweler and the placement of my stone in the setting, my ring is everything I was looking to find! Simple, unique, and stunning. I really appreciate how knowledgeable and honest Dan was, and all the time he spent to help me get just what I wanted. I'll definitely be back, and will recommend this place to all of my friends!
COLLEEN, M
I went in with a strict budget to see what I could design for an engagement ring, as I did not want the traditional diamond and chain jewelry store setting. I had an idea on the type of stone, which is fairly rare, but hadn't been able to find one from a source I could trust that would still leave money in my budget for a creative setting.
Dan spent a lot of time with me, offering options that could keep me within my budget but get the look I wanted. He had some great suggestions on other options for stones, including one that I had never heard of before. When those options didn't work out, he had a network of people he reached out to in order to find just what I wanted.
In addition to the hunt for the stone, Dan has this amazing computer program you can use to design your dream ring. Unfortunately, the dream ring I designed was a bit beyond my budget, especially with the spectacular stone he'd found. I was bummed, and at a bit of a loss for what I could do. Conscious of this and respectful of my budget, Dan found a ring in his estate jewelry section that had a setting similar to my design!
With some work from his master bench jeweler and the placement of my stone in the setting, my ring is everything I was looking to find! Simple, unique, and stunning. I really appreciate how knowledgeable and honest Dan was, and all the time he spent to help me get just what I wanted. I'll definitely be back, and will recommend this place to all of my friends!
COLLEEN, M
I had an expensive bracelet that kept falling off my wrist, so I wasn't able to wear it. It sat at another jeweler for a month and she couldn't get the job done. TCJ completed the job in a few days, had a better solution than the earlier jeweler, and charged less. They offer beautiful pieces though out the shop. Owner is friendly and provides exceptional service.
DIANE, L
DIANE, L
Very professional and personable. Went to get my engagement ring resized as well as a wedding band to match. Dan is knowledgeable and incredibly informative. Prices were on point. For exceptional/timely service, this is the place to go.
SHELBY, G
SHELBY, G
Dude that works there, Dan, is awesome. Went in looking for a resize with a complicated metal treatment. When he wasn't sure he could help me immediately, he referred me somewhere that could do it for sure rather than make me wait and take my money. Great experience and nice laid back conversation.
ALLY, D
ALLY, D
First off the store is beautiful and nothing like the chain stores. I went in looking for a gift for my mother in-law and the owner suggested a couple things he was very helpful and I bought a necklace it is a jewelry design called Rio Design very nice for a lady that is in to statement pieces. I sent it to her and she fell in love. Thanks Tacoma Custom Jewelers.
TAMMY, L
TAMMY, L
I love this store its so fun and I love that you can get one of a kind pieces. I got two beautiful necklaces and a set of beads for my earrings I love them. And the owners are great they make spending money so fun for me not my husband I'm just joking the prices are very good.I will for sure be going back.
AMY, B
AMY, B
My experience working with Heather was unparalleled, her expertise and guidance were a joy to work with. I had a custom order that needed to be created and delivered in under 72 hours. The process was seamless and precise. The price was unquestionably the best and could not possibly be beat or matched elsewhere. Big box stores pale in comparison to the professionals that work here at Tacoma Custom Jewelers. Thank you for your hard work; you have earned my business for life.
TAYLOR, A
TAYLOR, A
I came here to sell a gold chain and 2 charms. I was pleased with the outcome! Also, I wanted to find out if a pearl necklace and opal ring could be repaired. I was given great advice on how to care for my ring. Overall, I had a positive experience! Oh, and upstairs please see blown glass art, paintings, and unique t-shirts by local artists.
TORI, C
TORI, C
Dan was very helpful with our custom request--since it was our third attempt at a wedding band we decided to work with a company we could walk into and deal with face-to-face. He was very friendly and managed to get us exactly what we wanted. There was a bit of confusion with the order and the fulfilment from the company he works with for custom work, but the ring was such a good deal that we didn't mind. The black in the engraving has mostly come out, but I'm sure if we brought it back in he'd take care of it--It's just wear and tear so not really worth any hassle on fixing repeatedly.
CARADY, M
CARADY, M
I've had an AWESOME experience with Tacoma Custom Jewelers, and working with Dan. I'm a bit of a jewelry addict, and prefer high quality and unique jewelry, and was thrilled to find this gem of a store on 6th. This is a bit of a long review, but I had to share!
I went in with a strict budget to see what I could design for an engagement ring, as I did not want the traditional diamond and chain jewelry store setting. I had an idea on the type of stone, which is fairly rare, but hadn't been able to find one from a source I could trust that would still leave money in my budget for a creative setting.
Dan spent a lot of time with me, offering options that could keep me within my budget but get the look I wanted. He had some great suggestions on other options for stones, including one that I had never heard of before. When those options didn't work out, he had a network of people he reached out to in order to find just what I wanted.
In addition to the hunt for the stone, Dan has this amazing computer program you can use to design your dream ring. Unfortunately, the dream ring I designed was a bit beyond my budget, especially with the spectacular stone. I was bummed, and at a bit of a loss for what I could do. Conscious of this and respectful of my budget, Dan found a ring in his estate jewelry section that had a setting similar to my design!
With some work from his master bench jeweler and the placement of my stone in the setting, my ring is everything I was looking to find! Simple, unique, and stunning. I really appreciate how knowledgeable and honest Dan was, and all the time he spent to help me get just what I wanted. I'll definitely be back, and will recommend this place to all of my friends!
C.M.
I went in with a strict budget to see what I could design for an engagement ring, as I did not want the traditional diamond and chain jewelry store setting. I had an idea on the type of stone, which is fairly rare, but hadn't been able to find one from a source I could trust that would still leave money in my budget for a creative setting.
Dan spent a lot of time with me, offering options that could keep me within my budget but get the look I wanted. He had some great suggestions on other options for stones, including one that I had never heard of before. When those options didn't work out, he had a network of people he reached out to in order to find just what I wanted.
In addition to the hunt for the stone, Dan has this amazing computer program you can use to design your dream ring. Unfortunately, the dream ring I designed was a bit beyond my budget, especially with the spectacular stone. I was bummed, and at a bit of a loss for what I could do. Conscious of this and respectful of my budget, Dan found a ring in his estate jewelry section that had a setting similar to my design!
With some work from his master bench jeweler and the placement of my stone in the setting, my ring is everything I was looking to find! Simple, unique, and stunning. I really appreciate how knowledgeable and honest Dan was, and all the time he spent to help me get just what I wanted. I'll definitely be back, and will recommend this place to all of my friends!
C.M.
I took the jewelry my younger sister was wearing when she died to Dan to be cleaned. It was a sensitive request and an unsavory task. Dan took it on without a second thought and was so gracious throughout the process. The jewelry came back perfectly cleaned, and the customer service was exceptional. This meant a lot to my family, and I am a very grateful customer!
SHARON, S
SHARON, S
Thanks so much Dan for the fabulous job you all did in assisting my son with customizing his wedding band set. The samples you had made it easy to choose the setting and the price you gave us on the beautiful 1.5 karat center stone was unbelievable!!! You made this process effortless. Will refer all our friends to you. The halo set is absolutely stunning!
DOREEN, K
DOREEN, K
So I've bought jewelry. A lot. It's kind of my thing. I usually go to the mall or somewhere. I have a particular pair of earrings that I've replaced at least for times. They're aquamarine princess cut. I'm horrible about keeping the backs secure so I just plan on replacing them one a year. A friend referred me to this local jewelery store to get then this time. I figured I'd give it a try. This was my experience:
First of all, when I walked in I noticed the decor. The shop was very organized and aesthetically pleasing. The color scheme they had going worked well. I didn't know it but they also had artwork by local artists fire sale there. That was huge for me because I'm big on supporting local artists. I Akari liked the fact that they had a nice mix of music playing, which really was a good thing because there were other people there before me.
When I walked in I was acknowledged and I could tell that they were heeling other customers but I didn't feel ignored. My daughter and I browsed the jewelry. When he got a chance the owner cane over and asked what he could help us with. I explained to him my dilemma with constantly having to replace my earrings. This is what is really cool, he told me that there were such a thing as screw backs that would ensure I wouldn't lose the earrings again! But more than that I enjoyed how the owner interacted with both me and my 10 year old daughter. She had a ton of questions about the different jewelery. He didn't seem annoyed at all and answered all of her questions. He even gave her a pair of pearl earrings with dinner facts she could share at school. She told him she wanted to be a choreographer abs he referred a local dance studio. It turns out he's pretty connected and is the president of the business district.
It turned out that he was able to get me not the earrings I had, but a pair with bigger stones, a better setting and the backs I needed at cheaper price. When I went to pick up the stones there was an older gentleman there. The owner and he were talking at first and then he began to help me and the man left. It turns out that man is a local who comes in often and is homeless. I guess he comes in there often to chat. What struck me is what he said to my daughter when she said that was kind of him, "He's as much a part of this community as you and I."
Overall I was satisfied with my experience and I was impressed with the shop. From now on I'm getting all of my jewelery here.
DORIAN, B
First of all, when I walked in I noticed the decor. The shop was very organized and aesthetically pleasing. The color scheme they had going worked well. I didn't know it but they also had artwork by local artists fire sale there. That was huge for me because I'm big on supporting local artists. I Akari liked the fact that they had a nice mix of music playing, which really was a good thing because there were other people there before me.
When I walked in I was acknowledged and I could tell that they were heeling other customers but I didn't feel ignored. My daughter and I browsed the jewelry. When he got a chance the owner cane over and asked what he could help us with. I explained to him my dilemma with constantly having to replace my earrings. This is what is really cool, he told me that there were such a thing as screw backs that would ensure I wouldn't lose the earrings again! But more than that I enjoyed how the owner interacted with both me and my 10 year old daughter. She had a ton of questions about the different jewelery. He didn't seem annoyed at all and answered all of her questions. He even gave her a pair of pearl earrings with dinner facts she could share at school. She told him she wanted to be a choreographer abs he referred a local dance studio. It turns out he's pretty connected and is the president of the business district.
It turned out that he was able to get me not the earrings I had, but a pair with bigger stones, a better setting and the backs I needed at cheaper price. When I went to pick up the stones there was an older gentleman there. The owner and he were talking at first and then he began to help me and the man left. It turns out that man is a local who comes in often and is homeless. I guess he comes in there often to chat. What struck me is what he said to my daughter when she said that was kind of him, "He's as much a part of this community as you and I."
Overall I was satisfied with my experience and I was impressed with the shop. From now on I'm getting all of my jewelery here.
DORIAN, B
I went in to Tacoma Custom Jewelers to have a bracelet etched. They were helpful and put a rush on my order without any extra charges.
AMY, W
AMY, W
I am beyond thrilled with the work Dan did on my wedding ring! I went in a couple days to have a prong fixed because i felt as if my diamond was turning and I was terrified I would lose it! He quickly was able to calm my nervous about handing my ring over and told me exactly what he would do. He even offered to shine and buff my ring (I have always had to ask for this at any other jewelry). He told me he would call me as soon as it was ready to be picked up. He called last night and informed me my ring was ready and I went in today to pick it. He had everything ready to go and my ring looks amazing!!! I can't stop starring at it! He was really nice and professional and had some other pretty rings. I definitely will be back and would recommend him to my family! Thanks again Dan!
ASACIA, T
ASACIA, T
I have been in here many many times. Never once have I regretted a step inside the doors. The owner, Dan, who is very up front and honest. I asked about a diamond, and without hesitation said what I know was a honest answer. He enjoys his profession so much.....just try it and I guarantee u will leave there with a bit more knowledge he has learned over his hard work. His awesome store proves his reliability to me. People obviously come back time n time again. You won't b mad u stopped in here I promise.
JACOB, C
JACOB, C
I have yet to find a local business as accommodating and understanding as this one. Tacoma custom jewelers is fantastic and they treated me with the utmost respect and care I deserved. My ring went in to be sized and was done in a few days. Everywhere else I called gave me a turn around time of 2-4 weeks! Not only did my ring come out better than when I brought it in, but the owner met me to give me my ring because my work schedule conflicted with their store hours. I would absolutely recommend this place of business to any and everyone and I will definitely use them again when the time comes. Thank you Dan and Tacoma Custom Jewelry!
TRACI, K
TRACI, K